FREQUENTLY ASKED QUESTIONS
Do you have a question regarding your order for art prints or a Beloved & the Bible physical or digital product? If so, please browse the FAQs below.
FAQs on Art Prints
What are my shipping options?
We offer singular, free shipping on our art prints.
When will my order ship / be delivered?
Estimated delivery time includes order processing, production, and shipping. Therefore, your artwork may be delivered anywhere between 4-8 business days from time of purchase. You will receive an email with tracking information as soon as your order ships.
Please note: Estimated times may vary and are not guaranteed, especially during the Holidays.
Who can I contact if I have more questions about my order?
Your order will be fulfilled by Gelato - please use the "Contact Us" link within your order confirmation email to connect with their team with further questions.
FAQs on Physical Products
What are my shipping options?
We offer both a standard and expedited shipping option through USPS to suit your needs, which you can select during the checkout process.
USPS Ground Advantage (2-5 Business Days)
USPS Priority Mail (1-3 Business Days)
When will my order ship / be delivered?
This depends on the method of shipping you chose at checkout, but it typically takes 3-8 business days from the date of purchase to delivery. You will receive an email with tracking information as soon as your order ships.
Please note: Estimated times may vary and are not guaranteed, especially during the Holidays.
What's your return policy?
Because we are a small business with very limited supply, all sales are final for our physical products. Therefore, we are unable to process cancellations, returns, or exchanges at this time.
However, if you have any issues with your order, please reach out to belovedandthebible@gmail.com and we will be happy to assist you.
FAQs on Digital Products
When will I receive my product?
Your digital product will be available for immediate download after purchase.
Can I return or exchange my product?
Due to the nature of digital products, all sales are final and no refunds will be issued.
Can I share / resale / redistribute my B&TB digital product?
Once purchased from Beloved & the Bible, any redistribution, resale, or unauthorized sharing of your digital file is strictly prohibited.