Returns & Refund Policy

Thank you for being part of the Beloved & the Bible community. Each print and product we create is thoughtfully prepared and packaged with care. Because our products are created and fulfilled specifically for our customers, we do not accept returns or exchanges.

Cancellations & Subscription Orders

For subscription orders, you may cancel your subscription before your next billing date to avoid being charged for the following month. You can manage and cancel your subscription through your customer account or by contacting us at belovedandthebible@gmail.com.

Once a subscription order has been processed or fulfilled, it cannot be canceled, and that shipment is non-refundable.

Non-Refundable Purchases

All completed purchases are non-refundable. Once an order has been processed, fulfilled, or delivered, we are unable to offer returns, exchanges, or refunds.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us within 7 days if your item arrives damaged, defective, or if you receive an incorrect item.

To help us resolve the issue, please include your order number and a photo of the item or packaging. We will review the situation and work with you to make it right.

Lost or Missing Shipments

Once an order has been shipped, delivery is handled by the shipping carrier. If your package appears to be lost or does not arrive, please contact us and we will help determine the next steps.

Exceptions

Because our products are created specifically for our customers, we do not accept returns or exchanges. We are unable to offer refunds for completed purchases, delivered products, or completed subscription shipments.

European Union Customers

If your order is shipped to a location within the European Union, you may have the right to cancel or return your order within 14 days of receiving your item, in accordance with applicable EU consumer protection laws.

To request a cancellation or return under this right, please contact us at belovedandthebible@gmail.com within 14 days of delivery. Items must be returned in their original condition.

This 14-day withdrawal right does not affect your ability to cancel a subscription before your next billing date. Subscription shipments that have already been processed or fulfilled cannot be canceled and are non-refundable.

Questions

If you have any questions about your order, subscription, or this policy, please contact us at belovedandthebible@gmail.com.

We are always happy to help and want you to have a meaningful experience with Beloved & the Bible.